If you're having trouble logging in to the eOPF system, please contact the eOPF Help Desk directly and include the required information. Support can't be provided through intermediaries, and agencies aren't able to resolve login issues internally.
For questions or additional guidance, you can email the eOPF Help Desk
If you believe you are locked out of your eOPF account or need help logging in, please follow the steps below. All login support must be handled directly by the eOPF Help Desk.
How to Get Help
The employee experiencing the issue should email the eOPF Help Desk, and include the following information:
- Employee's full name
- Contact phone number (work or personal; DSN and Teams are not supported)
- Best time to be reached, including your time zone
Once the Help Desk receives this information from the employee, a support agent will reach out to assist with regaining access to eOPF.
Important Notes
- Agencies cannot assist with login issues in the new eOPF system.
- The eOPF Help Desk will contact the employee once the required information is received.
- For login troubleshooting, the employee must be on a computer connected to an approved government network.