Skip to main content

Access a Print Job and Check Print Status

Updated

When printing more than 2 documents or a document of large file size, the following system message will display:

System message stating that the requested print job may take longer than expected and directing the user to the Print Status page later to download the documents.

 

To check the status of your print job:

1. Click on the arrow next to Employee Documents in the left navigation.

2. Select Print Status:

Left-side navigation menu with the Print Status option under Employee Documents.

3. The Print Status page will show a grid of all your print requests:

Print Status page showing a grid of the user’s print requests.

  • The grid will be cleared every 48 hours at midnight EST. 
  • Print requests that are not ready to be downloaded will display “Pending” in the Processed date column.
  • Refresh the page using the Refresh button in your browser to update the Print Status grid.

4. When the print request is done processing, click on the Request ID link to initiate the download.

Print Status grid with the Request ID displayed as a link to download the completed print request.

5. When opening the downloaded file, you will be prompted to enter a password.

Note: The password is a combination of the requesting user’s birth year and the Request ID, e.g. 1980100

Password required pop-up stating that the document is password protected, with a password entry field and Submit button.

Note: You can change this password at any time after saving the document

Related to