The Help icon in the eOPF app offers links to contact the Help Desk, submit feedback, and view the app version. Users can open support tickets via a contact form or provide feedback through a "Help Improve this Site" survey, accessible from the Help icon or homepage, with confirmation messages after submission.
Contact eOPF Help Desk
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If you have issues with the eOPF application, you can contact the eOPF Help Desk and open a support ticket via the Help icon. Select the Help icon
and then the “Contact eOPF Help Desk” link.
The Contact Help Desk form opens with a list of required fields for entry of user information:
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Enter all required information and any optional information you would like to include. When you are finished entering the information, scroll to the bottom of the page and click Submit.
A confirmation message will display indicating your form was submitted successfully.
You will receive an email with your ticket number once the ticket is assigned.
To receive an immediate email confirmation, use the eOPF Help Desk email eopfhelpdesk@eopf.opm.gov instead of the Contact Help Desk form.